E-Customer Relationship Management (E- CRM Software)

   Here are some of the key ways in which Panomtech Cloud CRM software helps organizations manage their customer relationships:


Panomtech CRM (Customer Relationship Management) Software is a tool that helps organizations manage their interactions with customers and potential customers. It is designed to centralize customer data and automate tasks such as sales, marketing, and customer service. CRM software allows businesses to keep track of customer interactions, collect and analyze customer data, and provide personalized services to customers.

By using Panomtech Cloud CRM Software, businesses can store and manage customer information, track sales and marketing activities, and gain valuable insights into customer behavior and preferences. With this data at their fingertips, businesses can make more informed decisions about how to engage with their customers, and provide more personalized services that meet their specific needs.

Here are some of the key ways in which CRM software helps organizations manage their customer relationships:

The main advantage of Panomtech Cloud CRM Software is that it is hosted in the cloud, meaning that businesses can access it from anywhere, at any time, as long as they have an internet connection. This makes it an ideal solution for businesses with remote teams, or for those that need to access customer data while on the go.

Centralized customer database:Panomtech CRM Software provides a centralized platform for storing customer data, including contact details, communication history, and purchase history. This makes it easy for organizations to access and manage customer information, and to provide more personalized communication.

Panomtech Cloud CRM Software can help businesses to streamline their internal processes, by automating manual tasks and providing a centralized platform for collaboration and communication. This can help businesses to save time and resources, and focus more on driving growth and profitability.

Sales automation: Panomtech CRM Software automates routine sales tasks, such as lead generation, follow-up communication, and customer segmentation. This helps businesses to save time and resources, and to focus more on driving growth and profitability.

Marketing automation:Panomtech CRM Software can also automate routine marketing tasks, such as lead nurturing and campaign management. This helps businesses to create more targeted marketing campaigns, and to measure the effectiveness of their marketing efforts.

Customer service: CRM Software can help organizations manage their customer service interactions, by providing a platform for managing customer support tickets, tracking customer feedback, and providing real-time support.

Analytics and reporting: CRM Software provides real-time analytics and reporting, which can be used to gain insights into customer behavior and preferences. This information can then be used to create more targeted marketing campaigns, improve sales processes, and make more informed business decisions.

Collaboration and communication: Many CRM Software solutions include tools for collaboration and communication, such as shared calendars, task lists, and project management tools. This can help organizations to streamline internal processes, and to work more effectively as a team.

Improved customer relationships: By providing businesses with a centralized platform for managing customer data, automating routine tasks, and providing real-time analytics and reporting, Cloud CRM software can help businesses to improve customer relationships. This can lead to increased customer loyalty, higher levels of customer satisfaction, and ultimately, increased profitability.

Overall, CRM software helps organizations manage their customer relationships more effectively, by providing a centralized platform for managing customer data, automating routine tasks, and providing real-time analytics and reporting. By using CRM software, organizations can improve customer satisfaction, increase customer loyalty, and drive growth and profitability.

  • Entirely web-based.
  • Through Panomtech ECRM application Contact with customer is made through the retail store, phone and fax. Besides, all the other traditional methods are used in addition to Internet, email, wireless and PDA technologies.
  • Geared more toward front end, which interacts with the back-end through use of ERP systems, data warehouses, and data marts.
  • Personalized individual views based on purchase history and preferences. Individual has ability to customize view.
  • System can be designed based on customer needs. Web application designed for enterprise-wide use.
  • Reduction in time and cost. Implementation and maintenance can take place at one location and on one server.

-: Panomtech E - CRM Software Modules :-

  • Admin
  • Customer
  • Lead Generation
  • Lead Convert To Enquiry
  • Enquiry
  • Product Line
  • Product Category
  • Product Sub Category
  • Item master
  • Variable master
  • Main/Variable Item Evaluation
  • Region Master
  • Industry Master
  • Product Line Assign
  • Regions Assign
  • Assign Industry Group
  • Equipment name
  • Equipment Classification
  • Model Type
  • Model name master
  • Equipment Type
  • Default set item
  • Main item Assign
  • Variable item assign
  • Project conclude
  • Order Entry
  • Order lost
  • Order Cancel
  • Main item Model cost evaluation
  • Variable Item Model cost evaluation
  • Equipment assign
  • Equipment type assign
  • Equipment type assign
  • Model Name Assign
  • Product Line Assign
  • Component Master
  • Component Assign
  • Variable Item Evaluation
  • Default Set Variable Item
  • Region Assign
  • Costing sheet
  • Model Classification
  • Model Cost Evaluation
  • Costing Management
  • Costing sheet Status update
  • Quotation Process
  • Quotation Status updates
  • Manual Quotation Status Update
  • Manual Quotation Status Update Report
  • Enquiry Details
  • Customer Information
  • Visit Approval
  • Employee Visiting
  • Opportunity
  • Visiting Information Feedback
  • Client Follow up
  • My Activity
  • Task List
  • Task Management
  • Dash Board for Task
  • Assign Team Member
  • Assign Authority To Page
  • Order Acceptance Letter
  • Slab for Total amount Assign
  • Slab for margin value
  • Slab for Negotiation value
  • Status Assign To Page
  • Bill Of Material
  • Task Management
  • Telecaller Remark
  • Job order intimation
  • Job order intimation technical
  • Job order intimation technical commercial
  • Order Review record
  • Order Acceptance letter
  • Price Break up
  • Installation and Commissioning
  • Design and Development
  • Process of Pre-Dispatch Inspection
  • Process of Demonstration
  • Verification of Suppliers
  • Defective Equipment Servicing
  • Customer Satisfaction Verification
  • Work Allocation
  • Job Monitoring
  • Payment Details
  • Service Management
  • Sales Management / Analysis
  • Marketing Management
  • Order selection
  • Rate management
  • Discount management
  • Margins and Losses
  • Outstanding Analysis
  • MIS Reports