E-Customer Relationship Management
We have developed a Web-Based platform from which workgroups can easily create
unlimited applications to automate business processes & improve collaboration.
Electronic Customer Relationship Management (CRM) is a way to identify, acquire,
and retain customers - a business' greatest asset. By providing the means to manage
and coordinate customer interactions, CRM helps companies maximize the value of
every customer interaction and in turn improve corporate performance.
Electronic CRM concerns all forms of managing relationships with customers making
use of Information Technology (IT). ECRM uses Information Technology to integrate
internal organization resources and external marketing strategies to understand
and fulfill their customers’ needs.
Panomtech ECRM Application which is the fastest, easiest & most flexible
way to manage your customer & sales data- regardless of size, location or industry.
Our applications solve critical business problems because they can be customized
to fit the exact CRM workflow that you need.
With this application we provide a complete view of customer interactions across
departments providing information and facilities for better planning, managing,
and forecasting. Tools that we are using create a chance to increase sales, reach
more profitable customers, enhance the customer experience, and anticipate customer
needs. Our product offers flexible access, deployment, and payment options to address
business requirements.
Panomtech ECRM empowers organizations with a complete customer relationship
lifecycle management solution for managing organization-wide Sales, Marketing, Customer
Support & Service and Inventory Management.